Our care

Types of care, explained

Choosing care can feel overwhelming. This is a plain-English guide to the types of care we provide — residential, nursing, dementia, respite and palliative — what each one means, who it is for, and which of our homes across South Wales and Herefordshire offers it.


Care that adapts as needs change

Across our seven homes we provide everything from a helping hand with everyday living to round-the-clock nursing and specialist dementia support. Many families start with one level of care and move gently to another over time — so a loved one can stay in a home that already knows them. All of our homes are regulated and inspected, with open visiting and independent family reviews on carehome.co.uk.

Residential Care

Help with everyday living, with the comforts of home.

Residential care is for older people who find managing at home difficult, but don’t need day-to-day nursing. Carers are on hand around the clock to help with washing, dressing, medication, meals and getting about — while residents keep as much independence as they want.

It often suits someone who has become isolated, is struggling with housework or personal care, has had a fall, or is no longer safe living alone. Residents have their own room, meals cooked each day, company and activities, and family who are welcome any time.

Available at: Ashton Park (Newport), Field Farm House (Hampton Bishop), Avenue Road (Abergavenny), Rozelle (Abergavenny), Cefn Lodge (Skewen), Sketty House (Sketty), Bankhouse (Beaufort)

Nursing Care

Everything residential care offers, plus qualified nurses on site.

Nursing care provides all the support of residential care, with the addition of registered nurses on hand day and night. It is for people with more complex or changing health needs — conditions such as Parkinson’s, diabetes or the after-effects of a stroke, wounds, continence needs, or anyone who needs regular clinical care.

A registered nurse oversees medication and health, working alongside GPs and other healthcare professionals, so a loved one can be cared for in a homely setting rather than a hospital.

Available at: Avenue Road (Abergavenny), Rozelle (Abergavenny), Cefn Lodge (Skewen), Bankhouse (Beaufort)

Dementia Care

Specialist, person-centred support for people living with dementia.

Dementia care is specialist support for people living with Alzheimer’s or another form of dementia. In calm, familiar surroundings, a trained team helps reduce confusion and anxiety, keeps daily life structured and reassuring, and supports each person’s remaining abilities and sense of self.

Good dementia care comes down to truly knowing the person — their history, their routines and the things that bring them comfort — and meeting them exactly where they are, every day.

Available at: Ashton Park (Newport), Field Farm House (Hampton Bishop), Avenue Road (Abergavenny), Rozelle (Abergavenny), Cefn Lodge (Skewen), Sketty House (Sketty), Bankhouse (Beaufort)

Respite Care

Short stays — for recovery, a trial of care, or a carer’s break.

Respite care is a short stay in a care home, from a few days to a few weeks. Families use it to recover after a hospital stay or illness, to try care home life before making a longer-term decision, or simply to give a family carer a well-earned rest.

Respite residents receive exactly the same care, meals, activities and warm welcome as permanent residents — subject to availability.

Available at: Ashton Park (Newport), Field Farm House (Hampton Bishop), Avenue Road (Abergavenny), Rozelle (Abergavenny), Cefn Lodge (Skewen), Sketty House (Sketty), Bankhouse (Beaufort)

Palliative Care

Comfort, dignity and quality of life at the end of life.

Palliative and end-of-life care focuses on comfort, dignity and quality of life when someone is approaching the end of their life. The team works to manage pain and symptoms, support emotional and spiritual needs, and care for the family too.

It means a loved one can stay somewhere familiar, surrounded by people who know them, rather than moving to hospital in their final weeks.

Available at: Avenue Road (Abergavenny), Rozelle (Abergavenny), Cefn Lodge (Skewen), Bankhouse (Beaufort)


Not sure which care is right?

You don’t need to have it all worked out before you call. Tell us a little about your loved one and we’ll help you understand the options, arrange a free assessment of need, and show you around the homes that fit — with no pressure and no obligation.

We can also talk you through how care is funded — privately, with local authority support, or through NHS Continuing Healthcare — so you know where you stand from the start.


Questions families ask

What is the difference between a residential and a nursing care home?

A residential home provides help with daily living and personal care — washing, dressing, medication and meals. A nursing home offers all of that plus qualified nurses on site day and night for more complex medical needs. BIRA offers both across our homes.

What is respite care?

Respite care is a short stay in a care home, from a few days to a few weeks — for recovery after a hospital stay, a trial of care home life, or to give a family carer a break. Respite residents receive the same full care as permanent residents.

Do your homes provide specialist dementia care?

Yes. Every BIRA home offers specialist dementia care in calm, familiar surroundings, with teams trained to support people living with Alzheimer’s and other forms of dementia.

Can family and friends visit at any time?

Yes — all BIRA homes have open visiting. Family and friends are welcome any time; this is the residents’ home and loved ones are part of it.

How are BIRA care homes regulated and inspected?

Our homes in Wales are registered and inspected by Care Inspectorate Wales (CIW), and Field Farm House in Herefordshire by the Care Quality Commission (CQC). Each home’s latest ratings and family reviews are shown on its page.

How is care funded?

Care can be funded privately (self-funded), with help from your local authority following a needs and means assessment, or through NHS Continuing Healthcare where someone has significant health needs. Our team can talk you through the options and arrange a free assessment of need, with no obligation.

Where are your care homes?

Across South Wales — Newport, Abergavenny, Skewen (Neath), Sketty (Swansea) and Beaufort (Ebbw Vale) — and in Herefordshire, near Hereford.

How do I arrange care or book a visit?

Call the home directly or start a care enquiry. We’ll arrange a visit at a time that suits you and a free assessment of need to make sure it’s the right home for your loved one.


Let’s find the right care, together

Whether you need care now or are just starting to look, our team is here to help you take the next step — gently, and at your pace.

Talk to our team